PRIVACY POLICY

NewCityNonprofits.org

Effective Date: December 27, 2025

This Privacy Policy explains how personal information is collected, used, and protected when you visit https://newcitynonprofits.org (the “Website”).

The Website is operated jointly by New City Family Services and New City Housing (collectively, “we,” “our,” or “us”), each a nonprofit organization recognized as tax-exempt under Section 501(c)(3) of the Internal Revenue Code and incorporated in the State of Delaware.


1. Information We Collect

A. Information You Voluntarily Provide

We may collect personal information when you:

  • Make a donation
  • Complete a contact or interest form
  • Apply for or inquire about a program or service
  • Subscribe to updates or newsletters
  • Communicate with either organization

This information may include:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Donation information (excluding full payment credentials)

B. Automatically Collected Information

When you visit the Website, limited technical information may be collected automatically, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited and referring URLs

This information is used only for:

  • Website functionality
  • Security and fraud prevention
  • Analytics and performance improvement

2. Information We Do Not Collect

We do not knowingly collect:

  • Social Security numbers
  • Financial account numbers
  • Biometric or genetic data
  • Precise location data
  • Personal information from children under 13 without parental consent

3. How We Use Information

We use collected information to:

  • Operate and maintain the Website
  • Communicate about programs, services, and initiatives
  • Process donations and issue receipts
  • Respond to inquiries and requests
  • Comply with legal, regulatory, and nonprofit obligations

We do not sell, rent, or trade personal information.


4. Donations and Payment Processing

Donations made through this Website are processed using third-party platforms such as Givebutter and their integrated payment processors.

  • Payment information is handled directly by those platforms
  • We do not store credit card or bank account information

Third-party platforms are governed by their own privacy policies.


5. Wireless and Device Programs (If Applicable)

For wireless or device-based programs administered by New City Family Services, we may collect limited information necessary to:

  • Determine eligibility
  • Communicate service updates
  • Provide program support

We do not:

  • Monitor device usage
  • Track browsing activity
  • Collect the content of communications

Wireless services are provided through third-party carriers.


6. Children’s Privacy (COPPA)

The Website is not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13 without verifiable parental or guardian consent, in accordance with the Children’s Online Privacy Protection Act (COPPA).

Some charitable programs offered by either organization may benefit minors. In those cases:

  • Participation must be authorized by a parent or legal guardian
  • Only minimal information necessary for program administration is collected

If we learn that information from a child under 13 has been collected without proper consent, it will be deleted promptly.


7. Cookies and Analytics

We may use cookies or similar technologies for:

  • Basic Website functionality
  • Anonymous analytics

You may disable cookies in your browser settings, though some features of the Website may not function properly.


8. Information Sharing

We may share personal information only:

  • With service providers acting on our behalf
  • To comply with legal requirements
  • To protect the rights, safety, or property of our organizations or users

We do not share personal information for commercial advertising purposes.


9. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal information. However, no system can guarantee absolute security.


10. Third-Party Links

The Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.


11. Your Rights and Choices

You may:

  • Request access to your personal information
  • Request correction or deletion
  • Opt out of communications

Requests may be submitted using the contact information below.


12. Changes to This Privacy Policy

This Privacy Policy may be updated periodically. Changes become effective upon posting to this page.


13. Contact Information

New City Family Services
Email: info@newcityfamilyservices.org

New City Housing
Email: info@newcityhousing.org

Website: https://newcitynonprofits.org