Free Tax Preparation & Financial Services
Helping low-to-moderate income families and individuals achieve financial stability through free tax preparation and financial education.
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501(c)(3) Nonprofit Organization
Our Mission
At New City Family Services our mission is to build financially resilient communities by providing free, accessible services that empower individuals and families to take control of their financial futures.
We believe that economic opportunity is a right—not a privilege. Through IRS-certified tax preparation, financial education, and public benefit access, we work to eliminate barriers and close the wealth gap for low-to-moderate income households.
Every service we offer is designed to foster dignity, independence, and long-term stability—because when people are financially secure, entire communities thrive.
Guided by equity. Driven by impact. Committed to change.
Free Tax Preparation
IRS-certified volunteers provide free basic income tax return preparation with electronic filing to qualified individuals.
- Federal & State tax returns
- EITC and CTC assistance
- Direct deposit options
- Prior year returns (if needed)
Financial Education
Workshops and one-on-one counseling to help you build financial skills and make informed decisions.
- Budgeting & saving strategies
- Credit building & repair
- Debt management
- Banking basics
Public Benefits Screening
We help you identify and apply for government and community assistance programs you may qualify for.
- SNAP (Food Stamps)
- Medicaid & CHIP
- Utility assistance
- Housing programs
Carmen Vacchiano
Principal
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Carmen Vacchiano
Principal
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Carmen Vacchiano
Principal
Add team member description here. Remove the text if not necessary.
Carmen Vacchiano
Principal
Add team member description here. Remove the text if not necessary.
Support Our Cause
Every donation Goes directly to support efforts
How Your Gift Makes a Difference
Every donation directly supports those in need of financial services.
$1000
Cover the cost of serving 20+ clients at one of our pop-up tax events.
$750
Expand our reach by equipping more volunteers with professional skills.
$550
Break down language barriers and ensure accuracy for immigrant families.
$300
Support a household in claiming all eligible credits and deductions.
$150
Ensure someone receives their full refund—including EITC and CTC.
$50
Help a senior or student file their basic return with peace of mind.
Why Financial Services Matters
Financial stability isn’t a luxury—it’s a foundation.
For millions of low-to-moderate income families, access to trustworthy financial services can mean the difference between getting ahead or falling behind. Without guidance, many miss out on critical tax credits, fall prey to predatory lenders, or struggle with unmanageable debt.
That’s where we step in.
At New City Family Services), we offer free, high-quality financial services that empower individuals to:
✅ Claim every dollar they’ve earned through accurate tax preparation
✅ Build and repair credit to qualify for better housing and job opportunities
✅ Access life-changing benefits like food assistance and healthcare
✅ Learn to budget and save so emergencies don’t lead to crisis
When people are equipped with the right tools, they make better choices—and those choices ripple outward into families, neighborhoods, and entire communities.
Together, we’re breaking the cycle of poverty and building a future where everyone has a fair shot at financial wellness.
“I went in just hoping to file my taxes, but New City Family Services helped me qualify for the Earned Income Tax Credit. I walked out with a $3,100 refund—and a whole new sense of possibility.”
Tanya R
Single Mother
“As a retired veteran, tax season always felt overwhelming. The team at New City Family Services treated me with patience and respect. They answered every question and made sure I got the full refund I was owed.”
George M
Senior Client
“After taking New City’s budgeting workshop, I finally understood how to manage my money and start saving. I’ve paid off two credit cards and I’m on track to buy my first car.”
Luis G
College Student
Our Impact & Accountability
We’re committed to transparency and measurable impact. Here’s how we ensure your donation makes the greatest difference.
501(c)(3) IRS Approved
Fully recognized nonprofit with tax-deductible donations.
100% Direct
Every dollar goes directly to outreach, services and support.
Community Focused
Serving underserved populations with culturally competent care.
New City Family Services Donations
Support Access to Financial Services
Help Us Empower More Families—Donate Today
Every dollar you give helps provide free tax preparation, financial literacy workshops, and access to critical benefits for families who need it most. Your support directly impacts real people—like single parents, seniors, and students—working toward financial stability.
Donate Now