Community Tax Assistance

New City Tax Access Program

Financial programs offered by New City Family Services to support long-term stability, economic access, and informed decision-making for individuals and families.

The program
prioritizes:

Accurate and ethical tax preparation

Access to available credits and refunds

The New City Tax Access Program provides subsidized, high-quality tax preparation services to individuals and families who may otherwise face barriers to filing their taxes accurately and on time.

Why This Program Matters

For many individuals and families, filing taxes is confusing, stressful, and financially out of reach — yet it directly impacts income stability, benefits access, and long-term security.

Access refunds and credits they are legally entitled to

Maintain eligibility for housing, healthcare, and public benefits

Resolve filing issues, missed years, or IRS notices

Avoid penalties, delays, or costly mistakes

Create a foundation for financial stability and future planning

Without support, families may leave money unclaimed, fall out of compliance, or turn to high-cost preparers that create additional financial strain.

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Community Tax Assistance helps remove these barriers by providing subsidized, trustworthy, and accessible tax preparation services designed to meet families where they are — with clarity, dignity, and care. This program ensures individuals and families can file with confidence, protect their financial well-being, and move forward with greater stability.

SUBSIDIZED TAX PREPARATION

Participants receive professional tax preparation support at low or no cost, depending on eligibility and financial need.

Services include preparation and filing of federal and applicable state tax returns, with a focus on accuracy, compliance, and maximizing eligible credits and refunds. Support is provided in a clear, respectful, and confidential manner.

ACCESSIBLE, TRUSTED SUPPORT

Participants work with trained tax preparers and support staff who help guide them through the filing process without pressure, confusion, or hidden fees.

There are no long-term commitments, and services are offered on a seasonal, as-needed basis, allowing individuals and families to receive support when it matters most.

Community Tax Assistance is designed to reduce barriers, prevent costly mistakes, and ensure families can file with confidence and peace of mind.

WHAT WE HELP WITH

Clear, Supportive Tax Assistance for Individuals and Families

Preparation and filing of federal and applicable state tax returns

Identifying eligible credits, deductions, and refunds

Assistance with W-2, 1099, self-employment, and mixed income situations

Guidance responding to IRS or state tax notices

Community Tax Assistance helps individuals and families navigate the tax process with clarity and confidence—reducing stress, avoiding costly mistakes, and supporting long-term financial stability.

SUPPORTING FINANCIAL STABILITY AND CONFIDENCE

Community Tax Assistance is designed to help individuals and families navigate the tax process with clarity, accuracy, and dignity. Reliable tax support plays a critical role in income stability, benefit access, and long-term financial well-being—especially for households facing complex or changing financial situations.

Reliable, accurate tax filing

Participants receive support preparing and filing tax returns correctly, helping reduce errors, delays, and unnecessary penalties while ensuring compliance with federal and applicable state requirements.

Access to eligible credits and refunds

Families are guided through available tax credits and deductions to help ensure they receive the refunds and benefits they are legally entitled to.

Support for complex or mixed income situations

Assistance is available for individuals with W-2, 1099, self-employment, or combined income sources, helping reduce confusion and prevent costly mistakes.

Help with prior-year filings and corrections

Participants can receive guidance on addressing missed filings, amendments, or tax issues from previous years, reducing ongoing stress and uncertainty.

Peace of mind through trusted support

Working with trained, community-focused tax support staff helps individuals feel confident and informed throughout the process—without pressure or hidden fees.

Designed for real-life financial transitions

Whether facing a new job, caregiving responsibilities, self-employment, or changes in household income, Community Tax Assistance provides flexible, responsive support when it is needed most.

About New City Family Services

New City Family Services is a nonprofit organization dedicated to supporting families and communities through access to essential resources, education, and supportive initiatives. Our work focuses on long-term well-being, stability, and empowerment for individuals and families.

Community Tax Assistance is a program of New City Family Services, Inc., a 501(c)(3) nonprofit organization, dedicated to promoting economic access and long-term financial stability.